Follow

MVN 2020 Intel driver issue

If you run MVN on a laptop with an Intel graphics card with a specific driver version you might encounter an issue with an incorrectly scaled interface.

mceclip0.png

 

Intel released a new driver that solves the issue.  This driver should suffice for most common Intel graphics:

https://downloadcenter.intel.com/download/29335/Intel-Graphics-Windows-10-DCH-Drivers?product=80939

 

Are you not able to install the new driver from the intel website? 

Sometimes, it is not possible to install the newest driver in the intel simply by running the installation file that is available for download in the website. This error might show up:

 

If this is your case you might need to instal the driver manually. To do so, please follow these steps:

  1. Download the .zip version of the package instead of the .exe version from Intel’s website.
  2. Extract the downloaded zip file to a folder on your system. 
  3.  Before continue, tell Windows to show file name extensions if you haven’t done so previously. This will make it easier to find important files later in the process. On Windows 10, open File Explorer, click the “View” tab on the ribbon bar, and check the “File name extensions” box under Show/hide. 

 mceclip0.png

4. Open the Device Manager. On Windows 10, right-click the Start button or press Windows+X on your keyboard and click “Device Manager”. 

mceclip1.png

5 - Expand the “Display adapters” section in the Device Manager, right-click the “Intel(R) HD Graphics” device, and select “Properties”.

mceclip2.png

 6 - Click the “Driver” tab in the properties window and click the “Update Driver” button.

mceclip3.png

7 - Click “Browse my computer for driver software” here.

mceclip4.png

8 - Click “Let me pick from a list of available drivers on my computer”. (Don’t click the “Browse” button near the top of the window.)

mceclip5.png

9 - Click the “Have Disk” button at the bottom right corner of the window.

mceclip6.png

10 - Click the “Browse” button in the Install From Disk window.

mceclip7.png

11- Navigate to the folder where you extracted the driver and double-click the “Graphics” subfolder inside it. Double-click the "iigd_dch.inf" file.

mceclip8.png

12 - Click “OK” and you’ll see the Intel driver you selected appear as the only option in the list of available drivers. Click the “Next” button to install it.

mceclip9.png

13 - Windows will install the driver and let you know when it’s done. We recommend restarting your PC to ensure the driver is completely installed.

14 - Best is to restart the computer before you open again MVN Studio. 

 

Was this article helpful?
0 out of 0 found this helpful
Do you have a question? Please post your question in our Community Forum