There can be several reasons for this to happen*. To fix it, please try the options below.
- Are the WR-A wireless receivers covered by objects? Please note that the antenna inside the WR-A is vertically oriented. The WR-A receivers should be at least 80cm apart. For best performance we recommended placing the WR-A receivers with a considerable distance from the floor and/or the wall as these objects can limit the wireless range considerably.
- Are you using the appropriate Powerex batteries provided by Xsens? Please make sure to use the recharging method "soft charging?. Please refer to the manual for more information
- Are all cables still working? Xsens performs a complete check of the system before shipment. However, it is possible that after some time of intensive use, a cable becomes weak in one of the extremities or its middle part. To check if this is the case please put the system on a table, connect it normally and try to pull each cable softly. If this causes a disconnection, please replace that cable with one of the backup cables provided with the system.
*Note: MVN Biomech is the MVN2 generation. This is a wired full body system, characterized by the 2 Xbus Masters on the back of the subject.